Accessibility Statement
Effective date: May 20, 2026
Digital Family is committed to making digital-family.ai usable by the widest possible audience, regardless of ability or technology. This statement describes the standards we target, what we have done so far, and how to reach us if something is not accessible.
1. Our commitment
We want digital-family.ai to be usable by the widest possible audience. We design and develop with accessibility in mind and we treat reported barriers as bugs to be fixed, not as feature requests.
2. Standard we target
We aim to meet Web Content Accessibility Guidelines (WCAG) 2.1 Level AA published by the World Wide Web Consortium (W3C). We also track WCAG 2.2 Level AA and intend to bring the Site into conformance with the new success criteria as part of our ongoing work.
3. What we have done
- Semantic HTML structure with a single
<h1>per page, sequential heading levels,<main>and<nav>landmarks, and a “Skip to main content” link that becomes visible on first Tab. - Keyboard-operable navigation: every interactive element is reachable with Tab; mobile menu and cookie banner close with Esc; a high-contrast focus ring (2px solid #78bbe1) is shown on all focused elements.
- Colour contrast: body text, labels and footer links meet or exceed WCAG 2.1 AA contrast ratios on the dark background (≥ 4.5:1 for normal text, ≥ 3:1 for large text and non-text UI).
- Respect for the operating system’s reduced-motion preference: decorative animations, the cursor visual effect and scroll-triggered transitions are disabled when
prefers-reduced-motionis set. - Forms with programmatically associated labels (
htmlFor/id),aria-requiredon required fields, descriptive error messages exposed withrole="alert", and a Notice at Collection summary above the form. - Descriptive page titles, meta descriptions and structured data on every page;
lang="en-US"on the document root.
4. Last audit
We last audited the Site against WCAG 2.1 AA on May 20, 2026. The audit combined automated checks (axe-core via Chrome DevTools, Lighthouse Accessibility on the Home, Contact, Privacy and Technical SEO pages) with manual review (keyboard-only navigation through the Contact form, focus-order inspection, and a colour-contrast pass across the typographic scale). Findings that affected real users — unlabeled form inputs, low-contrast placeholder text, missing skip-link, no Esc handler on the mobile menu and cookie banner — were fixed in the same release. The next scheduled audit is within one calendar quarter.
5. Known limitations
- Some embedded third-party content (e.g. videos or maps where used) may not fully meet WCAG 2.1 AA; we provide text alternatives where practicable.
- A small number of decorative imagery items may lack alternative text where they are purely decorative; this is intentional and follows WCAG technique H67.
- Eyebrow / section-number labels rendered at very small sizes use muted grey for visual hierarchy. The colour ratio passes WCAG AA for the large heading immediately next to them; if you find any specific instance that is hard to read, please tell us and we will adjust it.
If you encounter a barrier that is not listed here, we want to hear about it.
6. Third-party content
Where the Site links to or embeds third-party content (for example, articles, maps or analytics), we have no control over the accessibility of those services. We try to choose accessible providers and offer alternative ways to obtain the same information.
7. How to reach us about accessibility
Email info@digital-family.ai with the subject line “Accessibility issue”. Please include:
- The URL where you encountered the problem.
- A description of the problem and what you were trying to do.
- The assistive technology you use, if any (screen reader, magnifier, voice control), and your operating system and browser.
We aim to acknowledge accessibility reports within 2 business days and to propose a fix or workaround within 10 business days. If you need information from the Site in an alternative format, we will provide it.
8. Formal complaints
If you are not satisfied with our response and you believe we have violated Title III of the Americans with Disabilities Act, you may contact the US Department of Justice, Civil Rights Division, 950 Pennsylvania Avenue NW, Washington, DC 20530, or file a complaint online at ada.gov.
9. Review
This statement was last reviewed on May 20, 2026 by Digital Family LLC.
Questions about this document? Email us at info@digital-family.ai or write to Digital Family LLC, 1265 Rosecrans St, San Diego, CA 92106, United States.
This document is provided for transparency. It is not legal advice. If you need advice specific to your situation, please consult a qualified attorney.